I am interested in AI, but I do not think every product needs a chat box. A good demo can still make the real workflow slower.
My test is simple. Does it remove work, and does the person stay oriented and in control?
Start with an annoying step
AI is most useful when it starts with a real point of effort, such as reading a long history, comparing several options, drafting the same structure again, or finding the next relevant action.
That leads to a better question than “where can we add AI?” I ask which part of the job is taking more attention than it should. The answer might be a suggestion, a summary, a useful first draft, or no AI at all.
Be honest about uncertainty
Most interfaces are designed to behave predictably. AI is less certain, so the product needs to be clear about where an answer came from and what will happen if someone accepts it.
If the answer matters, people should be able to inspect the important inputs, edit the result, and recover when it is wrong. The higher the stakes, the more visible those controls should be.
A quiet feature can be a good feature
When an AI feature fits the workflow, it can feel almost ordinary. I think that is a good sign. The technology is helping with the job instead of asking for attention.
If the product feels clearer afterward, the feature has probably earned its place.